Outrank your competition in local search and win customers with accurate business listings, significantly more reviews, and high star ratings.
Your online reputation serves as a trust signal that determines if prospects will do business with you. According to a study by the University of Technology Sydney, the majority of consumers are willing to pay more for a product or service from a company with a stellar reputation online. What does your brand reputation look like?
Whether you own or manage a small business, Fortune 500 company or multi-location firm, you need to maintain a positive online reputation to establish your thought-leadership brand and gain better online recognition. Online reputation management allows you to do just that.
Reputation management is the practice of safeguarding the online reputation of an individual, company or organization to shape public perception. Internet reputation management ensures online users and search engines find the right materials when they search for your brand online.
Asking your customers to review your dealership is the best way to improve your online reputation, and we make it easy for them to do just that. Our simple-to-use custom review platform makes it easy for your most loyal customers to leave their feedback to your review sites. This solution increases positive reviews while pushing down the negatives on key rating sites and drives up your review ratings toward a perfect 5 stars. If the customer leaves negative feedback it is routed AWAY from the review sites and sent to you for an immediate response and resolution.
All it takes is one dissatisfied customer to negatively impact your brand’s online reputation. Orders, bookings and subscriptions run the risk of being canceled if negative online reviews plague your online profiles. These can ripple through all your marketing efforts, affecting more than just your sales.
Additionally, a poor reputation management strategy can lead to:
Re-engage your most interested customers with Dealer Branded Retargeting Ads. Use Smart Campaigns to pull assets directly from your website to serve back to the shopper
Uses your inventory to dynamically build ads that match the searcher’s intent. Drive traffic directly to your website’s VDPs cutting down on irrelevant clicks
Dealernerds makes performance data available in real-time through our proprietary dashboard. Identify how much marketing money was spent on things like vehicle sales and repair orders